The personal data provided to, or collected by, our Services is controlled by Hubbster AB, Ringen 16, 182 73, Stocksund, Stockholm.
Please read the information below:
INFORMATION WE COLLECT ABOUT YOU
We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through our Websites and Services.
(a) We will collect and process your personal data when you or your organisation register for a Service and thus creates an account on your behalf. All data are saved encrypted in our database and the personal data we have in our systems, are email, name, password and any other data your company has provided to us. The rest of the data we store about you, are data you yourself provide us with when using our Services such as creating activities and communicating with co-workers through the Services.
We also collect your Internet Protocol (“IP”) address. We use your IP address to diagnose problems with our servers and/or software, to administer our Services, and to gather demographic information.
(b) We may collect certain information that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, and the resources that you access and use through the Services, such as your operating system and browser type.
(c) We collect data about your usage of the Services to identify and improve the usability and suggestive capabilities of the Services.
(d) When you contact us for customer support we may collect additional information to resolve your issue and may request you to give us more information to improve your customer service experience.
WHERE DATA IS STORED
HOW WE USE YOUR INFORMATION
We use information held about you in the following ways:
To present content from our Services in an effective manner for you and for your computer or mobile device.
To provide you and your organization with functions to collaborate in different ways, to plan, to act, to reflect, to learn, to communicate and to feedback and endorse colleagues. All in a structured way to help in different kind of training and change journeys that your organization has decided to run.
To provide you with information and content that you request from us or that your organization has decided could be of interest to you.
To carry out our obligations arising from any contracts entered into between you or your organization and us, including for billing and collection.
To allow you to participate in interactive features of our Services, when you choose to do so.
To contact you about our Services.
In any other way we may describe when you provide the information or when we prompt you regarding a new use of information about you.
DISCLOSURE OF YOUR INFORMATION
We do not share your personal data with third parties. We do not sell, trade, rent or disclose your information to others.
We will only disclose personal data in the following circumstances:
- if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation;
- if we have a good faith belief that we are required or permitted to do so by law or legal process;
- to protect our rights, reputation, property or the safety of us or others;
- to defend or enforce our rights or your obligations;
- if the disclosure is required by mandatory professional standards;
- to a third party with your prior consent to do so; or
In the event that Hubbster decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include your and your organizations data, including personal data, among the assets transferred to the acquiring or surviving company.
UPDATING OR CORRECTING YOUR PERSONAL DATA
We offer settings to control and manage the personal data we have about you, including the ability to:
Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
Amend or Rectify Data: You can edit some of your personal data through your account. You can also ask us to amend your data in certain cases, particularly if it is inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask us for a copy of your personal data provided in machine readable form.
You may change your personal data associated with your account in the Settings area in the Services.
You may also access, request deletion, and correct your personal data by submitting a data request through our Customer Support by using the support button accessible anywhere from the Services and from our helpcenter (https://hubbster.zendesk.com/hc/en-us)
CANCELING YOUR ACCOUNT OR DELETING YOUR PERSONAL DATA
If your account and subscription is a part of an agreement between your organization and us, you still may choose to end your subscription/use of our Services, in which case we will retain your information for a reasonable period of time in case you or your organization choose to re-subscribe.
If you or your organization choose to close your account, we will delete your information, including all your personal data and all information you have added into our Services, within 60 days of your request. However, if your organization still decides to keep their organizational contract, we will keep part of your data in an anonymized form as part of historic statistics data. This data can not in any way be traced back to you since there will be no identifiers left connecting that data back to your account. Also, we may retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), comply with contractual obligations (including an agreement between Hubbster and your organization), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse or fulfil your request to “unsubscribe” from further messages from us. We will retain anonymized information after your account has been closed.
CHOICES REGARDING CONTROL OF YOUR PERSONAL DATA
You can ask us for a copy of your personal data in machine readable format by contacting support from anywhere in our Services or from our helpcenter (https://hubbster.zendesk.com/hc/en-us) and we will consider your request in accordance with applicable laws.
You can also ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., your personal data is inaccurate or unlawfully held) by submitting a data request through Customer Support.
With respect to your communications preferences, you can unsubscribe from newsletters by following the instructions included in the newsletter you receive.
LAWFUL BASES FOR PROCESSING
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you or your organization (e.g., to deliver the Services you have requested) and “legitimate interests.”
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.
INFORMATION RELATED TO DATA COLLECTED THROUGH N’GAGER SERVICE
Access by you to your account is available through a password and your email as provided to us by your organization. This password is encrypted. We recommend that you do not divulge your password to anyone, that you change your password often using a combination of both capital letters and small letters, numbers and special characters and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and email. If you share a computer with anyone, you should always log out of your account after you are finished in order to prevent access to your information from subsequent users of that computer.
Please notify Customer Support from anywhere in the Services or from our helpcenter (https://hubbster.zendesk.com/hc/en-us) as soon as possible if your username or password is compromised.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data in all possible ways we can, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control.
In the unlikely event that we believe that the security of your personal data in our control may have been compromised, we will try to notify you. To the extent you have provided us with your email address, we will notify you by email and you agree to our use of email as a means of such notification.
COOKIES AND OTHER TECHNOLOGIES
SHARING OF PERSONAL DATA
We do not share personal data with third parties.
HOW DO YOU CONTACT US WITH QUESTIONS?